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Shift report / cash-up

A shift report summarises what happened during a cashier's shift: total sales, expected vs. counted cash, voided invoices, discounts and drawer opens.

Last updated: 2026-11-02

A shift report summarises what happened during a cashier's shift: total sales, expected vs. counted cash, voided invoices, discounts and drawer opens.

Comparing expected to counted cash catches discrepancies early. In RAWA the cashier closes the shift from the screen and prints the report.

How the drawer difference is calculated

Expected cash = shift opening balance + cash sales + any paid-in − any paid-out. You compare it with the cash the cashier actually counted, producing a difference (short or over). A small repeated difference calls for a procedure review; a large one calls for checking invoices.

What a good report contains

It gathers sales by payment method, discounts and voids, expenses and cash movements, and a manager's signature. The sooner a shift is closed, the more traceable the numbers stay.

A numeric example

Shift opening 50 + cash sales 420 + paid-in 0 − paid-out 30 = expected cash 440. If the cashier counts 436, the difference is −4 (short). (Illustrative figures.)

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Common questions

Who can close a shift?

The cashier for their own shift; the manager reviews all shift reports.